Clean, Repair & Restore your handbags, wallets, jackets and shoes
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Q: How Long Does It Take To Get My Item Done?
The time frame can take from 2 days up to 4 weeks depending on the condition of services of each item.
Authentication and simple repairs will be completed faster.
We work with good faith to produce the best result.
All we ask is the allowance of your patience which we deeply appreciates.
Q: Do You Dry Clean Leather Bags Or Jackets With Machines?
Dry cleaning is not what we provide in our workshop.
Our specialist only practice precise hand cleaning for any item that requires cleaning.
No item will be cleaned by any type of cleaning machine.
Q: How Do I Pay After I Have Shipped The Item To You?
We accept all credit cards (American Express, Visa, Mastercard, or Debit Card) for all services that we provide.
Alternatively, we do accept bank transfer too.
Royal Bag Spa do not hold/store credit card details, payment will be processed on the spot as agreed.
Q: How Will The Item Be Shipped Back?
We put effort to send the completed item/s with signature upon delivery & insured to make sure that the item will arrived to you without disappointment.
Item/s will be wrapped in tissue paper with plastic protector and sent in an appropriate sized box.
Q: Are Prices Negotiable Or Possibly Discounted With More Items For Service?
Hands-on services are very tight on price adjustment due to labour-intensive cost involved (especially in Australia), but we will try our best to work on the inclusion and exclusion of services which is the most relevant for your item/s, at the same time saving unnecessary cost.
Royal Bag Spa provides a lifetime guarantee on the authenticity of the item we sell or 100% of your money back including any shipping cost involved.
Being the authorized repairer of many luxury designer groups over the years have provided us with plenty of information about the stampings, symmetry, stitching, hardware, as well as overall workmanship and material. On top of that, we combine years of authentication expertise with the power of new technology and currently. Authentication has become part of our life. All items listed on our website earns an authentic tag!
Other than that, identifying counterfeit has always been the core to our mission; we proudly invested and helped Entrupy to enhance the world's most advanced authentication technology by artificial intelligence through sharing valuable data we collected. When it comes to selling preloved luxury designer products, we are more than capable and committed to protect our lovely customers against counterfeit than anyone else. From decades of experience and learning, we have become experts in hands-on appraisal.
The technology by using a device, powered by AI, that allows Entrupy to analyze various materials ranging from canvas and leather to metal and wood. Through millions of microscopic surface images, these high quality data teaches the algorithm to differentiate between fake and authentic items and over the years of improvement, authentication accuracy is near perfect.